Here is a detailed Privacy Policy for the website Solar Shakti (https://solar-shakti.com/):

Privacy Policy

At Solar Shakti, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or use our website. By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Address (for delivery and service purposes)
• Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

• IP address
• Browser type
• Operating system
• Referring and exit pages
• Date and time of access
• Pages viewed and links clicked

1.3 Cookies

• Cookies to enhance user experience and track website usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Services

• Processing orders and delivering products.
• Managing service requests and installations.
• Offering maintenance and support services.

2.2 Improving User Experience

• Analyzing user behavior to enhance website functionality.
• Personalizing content and recommendations.

2.3 Communication

• Responding to inquiries and providing customer support.
• Sending updates about new products, services, or promotional offers.

2.4 Legal and Security Purposes

• Preventing fraudulent activities.
• Complying with legal obligations.

3. How We Protect Your Information

3.1 Data Security

• We use secure servers and encryption to protect sensitive information.
• Access to personal data is limited to authorized personnel only.

3.2 Third-Party Services

• Payment processing is handled by secure third-party gateways.
• We ensure that our third-party partners adhere to privacy and security standards.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

4.1 Service Providers

• Delivery partners, technicians, and installers to fulfill your orders.
• Marketing agencies to send promotional emails or messages.

4.2 Legal Authorities

• If required by law or to protect our rights, property, or safety.

5. Your Rights

5.1 Access and Update

• You can access and update your personal information by contacting us.

5.2 Opt-Out

• You can opt out of receiving promotional emails or messages by using the unsubscribe link or contacting us directly.

5.3 Cookie Preferences

• You can disable cookies through your browser settings, though this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

Solar Shakti does not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected such information, please contact us to have it removed.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@solar-shakti.com
• Phone: +91-8800171790
• Address: Gurugram, India