Here’s a comprehensive Shipping Policy for the website Solar Shakti (https://solar-shakti.com/):

Shipping Policy

At Solar Shakti, we strive to provide a seamless shopping experience by delivering your orders efficiently and securely. This Shipping Policy outlines the terms and conditions for shipping products purchased from our website.

1. Shipping Locations

We currently ship products within India. Specific delivery availability may vary based on your location.

2. Order Processing Time

2.1 Standard Processing Time

• Orders are processed within 2-3 business days from the date of purchase.

2.2 Delays

• During peak seasons or unforeseen circumstances (e.g., natural disasters, strikes), processing times may extend. We will notify you in such cases.

3. Shipping Methods and Delivery Time

3.1 Shipping Methods
We partner with reliable courier services to ensure timely and secure delivery.

3.2 Estimated Delivery Time

• Metro Cities: 3-5 business days
• Non-Metro Cities: 5-7 business days
• Remote Locations: 7-10 business days

Delivery times are estimated and may vary due to external factors beyond our control.

4. Shipping Charges

4.1 The charges may differ from location to location.

4.2 Additional Charges

• For remote or hard-to-reach locations, additional charges may apply.

5. Order Tracking

5.1 Tracking Information

• Once your order is shipped, a tracking number and link will be shared via email or SMS.
• You can use this information to track the status of your delivery.

5.2 Updates

• Tracking updates may take 24-48 hours to reflect after shipment.

6. Delivery Terms

6.1 Delivery Attempts

• The courier will make up to two delivery attempts. If the delivery is unsuccessful, the package may be returned to us.

6.2 Recipient’s Responsibility

• It is the customer’s responsibility to ensure someone is available to receive the package.

7. Damaged or Missing Items

7.1 Damaged Products

• If your package arrives damaged, notify us immediately and provide photos of the damage.

7.2 Missing Items

• In case of missing items, contact us within 48 hours of delivery for resolution.

8. Incorrect Address

• If the shipping address provided is incorrect or incomplete, we are not responsible for non-delivery. Additional charges may apply for reshipping to the correct address.

9. Contact Us

For any questions or concerns regarding shipping, feel free to contact us:

• Email: info@solar-shakti.com
• Phone: +91-8800171790